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Contact us

Location

The Australian Sports Commission offices are located on the AIS Campus.

Australian Sports Commission
Leverrier St
BRUCE ACT  2617
PO Box 176
BELCONNEN ACT  2616
ABN: 67 374 695 240

Opening hours

Australian Sports Commission business hours: 8.30am-5.00pm, Monday - Friday.

Map  

Contact areas

For a prompt response to your enquiry, please select the most relevant option below.

AIS Tours

Go behind the scenes at Australia’s premier elite sports precinct and experience one of Canberra’s most popular tourist attractions. Public Tours run daily at 10.00am, 11.30am, 1.00pm and 2.30pm (costs apply, bookings not required). For school or large group bookings and information regarding our Risk assessment, please phone or email your request.

Web: AIS Tours

Email: aistours@ausport.gov.au

Phone: +61 2 6214 1010

AIS Residences

For enquiries about individual, family or long stay accommodation at the AIS, to contact people staying in the AIS Residences and for Residences related lost property enquiries:

Web: AIS Residences

Email: reservations@ausport.gov.au

Phone: +61 2 6214 1388
7.30am-10.00pm Mon-Fri; 8.00am-10.00pm Sat-Sun, Public Holidays

+61 2 6214 1995
(B/H) Individual, family or long stay bookings during business hours

+61 2 6214 1036
short stay, camps (above 7 people)

AIS Shop

AIS merchandise is exclusively sold through the AIS Shop, pay us a visit on campus or shop online as you won't find our unique items anywhere else.

Web: AIS Shop

Email: ais.shop@ausport.gov.au

Phone: +61 2 6214 1007

Aquatic and Fitness Centre

For enquiries about pool bookings, lane availability, swim school, fitness centre including access to the gym, fitness classes and personal training.

Web: Aquatic and Fitness Centre

Email: fitnesscentre@ausport.gov.au
swimschool@ausport.gov.au

Phone: +61 2 6214 1281
+61 2 6214 1050


ASC Online Learning Portal Assistance

Use this resource for assistance with the ASC online courses, including the Community Coaching General Principles and the Introductory Officiating General Principles.

Caretaker's Cottage Childcare Centre

The Caretaker's Cottage Childcare Centre at the Australian Institute of Sport offers permanent care for children under school age. The service is available to parents employed by the Australian Sports Commission and National Sporting Organisation staff. Unfortunately the Cottage does not accept waiting list applications from the general public.

Clearinghouse for Sport (National Sports Information Centre)

For research enquiries and access to the Clearinghouse for Sport (Clearinghouse).

The Clearinghouse website works to connect Australian sport community members (including athletes, coaches, sport scientists and sports administrators) to a wide range of sport information and research resources. Membership is open to all who wish to register and join this growing online knowledge sharing community. The Clearinghouse website is also highly recommended as a first point-of-call to all school and university students seeking assistance with their sport related studies and assignments.

The Clearinghouse information centre is located on the ground floor of Building 17, AIS Bruce campus in Canberra. AIS Map

We are open to the public:

  • 8:30am to 5:00pm - Monday to Friday
  • Closed weekends and public holidays in the ACT
  • Other times by appointment - 24/7 access is available to Australian national sporting organisation staff

Coaching and Officiating development

Accreditation enquiries should be directed to the National Sporting Organisation that you are involved with.

To update your password or for other access enquiries, please access the "HELP" section in the online portal.

Commercial & Sponsorship

The Sponsorship and Business Development section manages the corporate partnerships of the AIS and ASC

We welcome your interest in our sponsorship program, and the opportunity to learn more about your business and marketing objectives, and discuss how a partnership with the AIS may add value. The section is also responsible for the Sales and Marketing of the ASC’s commercial businesses and the website. The section is also responsible for the Sales and Marketing of the ASC’s commercial businesses

Web: Commercial & Sponsorship

Email: experienceais@ausport.gov.au

Phone: +61 2 6214 1737

Complaints

If you have a complaint concerning the ASC and ASC programs, an online form must be submitted through the website.

If you have a complaint about a sport or sports organisation, refer to the Complaints concerning a sport page for options.

Copyright requests

The ASC's print and electronic resources, including the ASC website, are subject to copyright. Please refer to the ASC policy on copyright. If you wish to seek permission to reproduce any of the ASC's copyright material or link to the ASC website please complete and submit the following form.

Web: Copyright Request Form

Email:

Phone:

Grant: dAIS

The dAIS scheme provides an opportunity for identified athletes in Olympic, Paralympic and Commonwealth Games sports to receive a direct cash grant from the Australian Government. Athletes are nominated by national sporting organisations. Athletes should enquire about nominations with their respective national sporting organisations.

Web: Grant: dAIS

Email: dAIS@ausport.gov.au

Phone: +61 2 6214 1464

Grant: Elite Indigenous Travel and Accommodation Assistance Program (EITAAP)

The Elite Indigenous Travel and Accommodation Assistance Program (EITAAP) is an initiative that is jointly managed by the Australian Sports Commission (ASC) and Australian Government Department of the Prime Minister and Cabinet (PM&C). Funding is available for indigenous sportspeople to assist with out-of-pocket travel and accommodation expenses when attending eligible national championships or international competitions.

Web: EITAAP

Email: eitaap@ausport.gov.au

Phone: +61 2 6214 1461

Grant: Local Sporting Champions

The Local Sporting Champions program is an Australian Government initiative designed to provide financial assistance for young people aged 12-18 towards the cost of travel, accommodation, uniforms or equipment when competing, coaching or officiating at an official national sporting organisation (NSO) endorsed state, national or international sporting championships or a School Sport Australia state or national championships.

Grant: Women Leaders in Sport Grants

The objective of the WLIS program is to provide women with development opportunities to reach their leadership potential in the sports industry.

Web: Grant: Women Leaders in Sport Grants

Email: wlis@ausport.gov.au

Phone: +61 2 6214 1463

Events, Sports Camps and Facilities Bookings

To enquire or make a booking for all AIS venues and facilities onsite at the AIS in Canberra including accommodation, sporting camps, entertainment and sporting events, catered functions, conference facilities, school group accommodation, please use the contact details below.

ExperienceAIS

Visit this site for upcoming events at the AIS, information about the services available onsite at the AIS in Canberra.

Web: ExperienceAIS

Email:

Phone:

Fraud

Fraud is dishonestly obtaining a benefit, or causing a loss, by deception or other means.

The ASC is committed to preventing, and where possible, eliminating fraud. Our focus is on fraud prevention and ensuring that when fraud occurs, it is rapidly detected, effectively investigated and prosecuted appropriately.

If you know, or suspect, that fraud has been committed against the ASC, please lodge a report through the online fraud form or contact the ASC Complaints Officer.

Web: Report a fraud

Email:

Phone: +61 2 6214 1428

Freedom of Information requests

The Freedom of Information Act 1982 (FOI Act) gives any person the right to:

  • access copies of documents (except exempt documents) we hold
  • ask for information we hold about you to be changed or annotated if it is incomplete, out of date, incorrect or misleading, and
  • seek a review of our decision not to allow you access to document or not to amend your personal record.

Web: Freedom of Information requests

Email: foi.officer@ausport.gov.au

Phone: +61 2 6214 1372

General enquiries

Enquiries can be submitted via the online link below. Please select the most suitable option.

Web: General Enquiries form

Email:

Phone: +61 2 6214 1111

High Performance Centre (formerly Sports Science and Sports Medicine)

Contact the High Performance Centre for physiotherapy, soft tissue and Sports Psychology bookings, sports medicine enquiries and for all matters relating to the Australian Institute of Sport high performance programs.

Web: High Performance Centre

Email:

Phone: +61 2 6214 1253

Human Resources/Jobs/Work Experience

For information about employment at the ASC including opportunities for Scholars and PhD students. Please note, the ASC (including the AIS) can only offer a limited range of unpaid work placement opportunities.

Web: Careers

Email: human.resources@ausport.gov.au

Phone: +61 2 6214 1328

Lost Property

If you have lost property on the AIS site, please contact the area that were visiting, eg: Tours, Residences, etc.

Web: Lost Property

Email:

Phone:

Media Enquiries

For media enquiries relating to the Australian Sports Commission including the Australian Institute of Sport and Play.Sport.Australia.

Web: Media Enquiries

Email: media@ausport.gov.au

Phone: +61 2 6214 1465

myAISPlaybook

Web: myAISPlaybook Support

Email:

Phone:

Personal Excellence

Personal Excellence is an AIS initiative designed to assist athletes to make informed decisions that impact performance in sport and life.

Web: Personal Excellence

Email: AIS_Personal_Excellence@ausport.gov.au

Phone: +61 2 6214 1621

Public Interest Disclosure (PID)/Whistleblowing

The Public Interest Disclosure Act came into effect in January 2014 to encourage staff who work in the public sector to disclose suspected unlawful or improper conduct. The ASC encourages the disclosure of information about actual or suspected wrongdoing and protects and supports people who make disclosures, ensuring that disclosures are appropriated investigated and acted upon.

For more information refer to the Public Interest Disclosure page or contact the ASC Public Interest Disclosure Authorised Officer.

Web: Public Interest Disclosure

Email:

Phone: +61 2 6214 1654

Sport Holiday programs

For information, enquiries and bookings for holiday programs please visit the below site. Bookings are essential.

Sports Draft/Talent Identification

The AIS does not provide a talent identification testing service, although we do advertise periodically for interest in talent testing camps for specific projects.

Sporting Schools

Sporting Schools is a $100 million Australian Government initiative designed to help schools increase children’s participation in sport, and to connect children with community sport. In partnership with more than 30 National Sporting Organisations (NSOs), Sporting Schools helps to coordinate coaching providers, coaches and teachers to deliver sport before, during and after school hours. Contact this area for all Sporting Schools related enquiries.

Web: Sporting Schools

Email: info@sportingschools.gov.au

Phone: 1300 785 707