The Australian Institute of Sport (AIS) mission is to lead and enable a united high performance (HP) system that supports Australian athletes/teams to achieve podium success.
A critical incident can have an enormous impact on the individuals involved and the sport more broadly. Knowing what to do when a critical incident happens is a key part of creating a high performance culture that best supports athletes, coaches and staff.
The AIS has developed a Critical Incident Management Framework. The Framework includes operational plans and interactive workshops that are designed as a comprehensive program tailored to each National Sporting Organisation (NSO). The Framework outlines those systems, processes, and responsibilities that guide planning and response of a critical incident, as well as the support plans and training that provide the practical application.
The AIS Critical Incident Management Framework and associated training workshops are at no cost to the NSO, any associated travel, meals and incidental costs are at the expense of the NSO.
To be eligible for Critical Incident Framework, you must be a HP funded NSO.
Please note: It is compulsory to participate in the associated workshops outlined below.
Receive a copy of the Critical Incident Management Framework and attend the Critical Incident Management Workshop (full day).
This training session is tailored specifically to your sport.
The training includes:
Receive a copy of the Critical Incident Communications Plan template and attend the Communications Training Workshop (3 hours).
The Plan includes assessment tools, strategy templates, action plans and checklists, and includes pre-written key messages for a range of potential incidents.
The supporting workshop explores the implementation of the plan.
To be eligible for Critical Incident Framework, you must be a HP funded NSO.
For sports seeking further development, the AIS can also provide optional training in the following areas.
This hands-on media training will assist the NSO’s spokespeople to the next level of preparedness. It will stretch NSO senior executives and nominated spokespeople beyond their existing experience, using realistic crisis scenarios they could potentially face in the future (2 hours).
Critical incidents can often be traumatic experiences and it is common to cause emotional reactions. If sports want to be able to manage these incidents effectively, it’s important that we have the psychological skills at individual, team and organisational levels to remain grounded and responsive (3 hours).
Please contact Kelly Lean, Leadership & Professionalism Consultant, kelly.lean@ausport.gov.au.