Welcome new volunteers

Set volunteers up for success by providing them with the tools and support needed to fulfill their role.

Welcoming your volunteers

First impressions go a long way so take time to consider how to best welcome your new and returning volunteers.

Consider:

• Appointing a Welcoming Officer or Volunteer Coordinator to meet and welcome all new volunteers
• Create a welcome letter with all key contacts and important information
• Introduce new volunteers to key contacts and club leaders
• Thank them for their commitment
• Collect their contact details and store on the club volunteer register

Inducting your volunteers

Ater welcoming new volunteers to your club, spend some time ensuring they have access to all the tools and support they need to be successful in their role. The induction will vary depending on the role size and type but some things to consider include:

• Welcome booklet with key contact details and information
• Information on the club
• Information on their role and expectations
• Access to software and applications including passwords
• Sharing of codes of conduct, documents, policies and procedures
• Tour of the facility
• Key provision
• Any training or accreditation required
• Handover from previous role holder
• Assign a buddy

Resources

• Volunteer induction checklist, opens in a new tab Cricket Australia
• Induction checklist, opens in a new tab Sport England
• Committee induction package template, opens in a new tab ClubHelp
• Induction checklist - governance, opens in a new tab VicSport/Volunteering Victoria
• Induction checklist - match day, opens in a new tab VicSport/Volunteering Victoria
• Volunteer induction checklist template, opens in a new tab AFL ClubHelp
• Committee induction template, opens in a new tab Golf Australia