The Engagement and Development Process

The new governance framework (incorporating the Principles; Education, Support, and Resources; Evaluation and Assurance) was codesigned and developed over a ten-month period in 2019 in partnership with the State and Territory Agencies of Recreation and Sport (STARS).
The process involved four formal consultation phases and regular informal consultations with a broad range of sector stakeholders who apply governance in sport across the country. Each phase of the process included four stages: a needs and purpose analysis, engagement design, engagement implementation, and evaluation and revision.
These are summarised below.
Phase One
Phase Two
Phase Three
Needs and Purpose
Understand industry viewpoints on sport governance in Australia and the role of the governance principles
Develop an aligned vision for sport governance in Australia
Validate phase one findings across a broader audience
Seek feedback and guidance on key elements of the evolution of the governance principles and the development of a governance framework
Develop solutions to address the problems identified in Phase One using the guidance provided in Phase Two
Ensure relevance and applicability of proposed solutions to the industry
Engagement Design 
Human centred design – involving the ‘end user’ perspective in the design
Co-delivery in partnership with STARS
Targeted at ‘industry’ – NSOs and SSOs
Scope for whole-of-sector and broad geographic engagement
Interactive
Balance quantitative and qualitative style questions
In-depth engagement in each of the specific areas of the proposed governance framework (Principles; Education, Support, and Resources; Evaluation and Assurance)
Co-design and business-led—draw on the knowledge and experience of industry practitioners and experts
Engagement Implementation
Workshops (8) held in every state and territory capital open to NSO and SSO directors and CEOs and two workshops specifically for NSO directors and CEOs
Delivered in March and April 2019
Used online jams—a combination of a tele-conference, online polling, and live results
One online jam for STARS and Feds; Seven jams open to the whole-of-sector; three jams for NSO Directors; and three jams for SSO Directors
Delivered in July and August 2019
Structured design labs using an iterative and guided approach
Combination of people from STARS, Feds, NSO, SSO as well as other experts
Three separate design labs targeted at each part of the framework
Delivered in September and October 2019
Evaluation and Revision
Findings informing Phase Two included details on:
Desire for Improved Governance
Barriers to Good Governance
Benefits of Evolved Principles
Need for standardised and “tiered” resources
More education needed broadly and specifically within the principles
Principles needed to be accessible to the whole-of-sector; not just for experienced directors
Recognising a need for compliance, the principles primary purpose should be to help organisations
Targeted feedback on draft principles was used to develop the new structure and content
Identified elements of the education, support, and resources part of the framework
Development of a ‘continual improvement’ approach to evaluation and assurance
Further engagement with experts for specific feedback on areas of the principles
Participants
153 individuals from 109 sport and recreation organisations (across 52 different sports)
Over 300 registrations across 70+ sports
Minimum of 180 participants across 14 online jams
41 attendees at full-day design labs
Follow-up consultation with six experts in specific areas of governance
Pressure testing with select number of NSOs and all STARS
Participants
KEY SUPPORTING PARTNERS
PHASE ONE 
SPORTS REPRESENTED
PHASE TWO 
SPORTS REPRESENTED
PHASE THREE
CONTRIBUTING INDIVIDUALS
WA Department of Local Government, Sport and Cultural Industries
AFL
Mountain Bike
AFL
Gridiron
Shooting
Andrew Dee, Volleyball Australia
Lisa Hasker, Vicsport
Sport and Recreation Victoria
Athletics
Netball
Aquatic
Gymnastics
Skate

          Andrew Putt, Office of Sport NSW
        
      
Lisa Morisset, Mountain Biking Australia
Communities Tasmania - Sport and Recreation
Badminton
Disability Sport
Archery
Handball
Skipping

          Ben Houston, Sailing Australia
        
      
Luke Carman, Qld Sport and Recreation
SA Office for Recreation, Sport and Racing
Baseball
Rugby League
Athletics
Hockey
Soccer

          Caitlin Foxharding, Fencing Australia
        
      
Margot Foster, Talk the Talk
QLD Housing, Homelessness and Sport
Basketball

          Paralympics

          Badminton

          Ice Racing

          Softball

          Catherine Clark, Shooting Australia
        
      
Maria Nordstrom, Basketball NSW
NT Sport and Active Recreation
Blind Sports
Pony Club
Baseball
Ice Skating
Special Olympics

          Chris Rushton, Tenpin Bowling Australia
        
      
Mark McLatchey, Squash Australia
NSW Office of Sport
BMX 
Cricket
Basketball
Judo
Sport Climbing

          Craig Beed, Hockey NSW
        
      
Melanie Woosnam, Hockey Australia
ACT Treasury and Economic Development Directorate
Bowls
Rowing
Biathlon
Karting
Sport Inclusion Australia
Craig Carracher, Volleyball Australia
Mike McLaughlin, Squash Australia
Vicsport
Boxing
Surf Life Saving
Blind Sports
Lacrosse
Squash

          Darren Simpson, Sport NSW
        
      
Ned Coten, Basketball Australia
SportWest
Calisthenics
Rugby Union
BMX
Leisure Networks
Surfing

          David Bell, Diving Australia
        
      
Neil Dalrymple, Bowls Australia
Sport SA
Paddle 
Sailing
Bocce
Surf Life Saving
Swimming

          David Garnsey, Tennis NSW
        
      
Nicole Adamson, Gymnastics Australia
Sport NSW
Croquet
Softball
Bowling 
Little Athletics
Table Tennis

          David Shilbury, Deakin University
        
      
Paolina Hunt, Netball Australia
QSport
Cycling
Sport Inclusion
Bowls
Modern Pentathlon
Taekwondo

          Denis Mowbray, Gryphon Management
        
      

          Paula Devenny, Qld Sport and Recreation
        
      
Deaf Sports
Squash
Calisthenics
Motorsport
Tennis

          Emilia Skopal , Football Federation Australia
        
      

          Peter Cummiskey, Qsport
        
      
Diving
Surfing
Cricket
Mountain Bike
Tenpin

          Fiona Jones, Vicsport
        
      

          Rachel Waterhouse, Governance Institute of Australia
        
      
Dragon Boat
Swimming
Croquet
Netball
Touch Football

          Helen Nott, Paralympics Australia
        
      

          Regina Weiss, ASADA
        
      
Equestrian
Table Tennis
Curling
Olympic Winter Institute
Triathlon

          Iain Roy, Royglo
        
      

          Rick Hastie, Archery Australia
        
      
Fencing
Tennis
Cycling
Orienteering
Underwater Rugby

          John Mullins, Mullins Lawyers
        
      

          Simon Neaverson, Governright
        
      
Football
Tenpin Bowling
Darts
Paddle
Unisport

          Karen Anderson, Fencing Qld
        
      

          Sue Tymms, Sport and Recreation Victoria
        
      
Golf
Touch Football
Deaf Sports
Paralympics
Soaring

          Kate Davies, Cricket Qld
        
      

          Tim Burke, Sport and Recreation Victoria
        
      
Gymnastics
Triathlon
Disability Sport
Pony Club
Volleyball

          Kate McGurk, Lander and Rogers
        
      

          Tim Harradine, Triathlon Qld
        
      
Hockey
Unisport
Diving
Riding for the Disabled
Water Polo

          Kate Walker, ASADA
        
      

          Troy Morgan, Qld Touch Football
        
      
Ice Skating and Ice Sports
Volleyball
Equestrian
Rowing
ACHPER

          Kirin Lindop, Athletics NSW
        
      

          Wayne Druery, Surf Life Saving Australia
        
      
Lacrosse
Water Polo
Fencing
Rugby League
Local Government

          Liam Murphy, Calisthenics Victoria
        
      
Little Athletics
Wrestling
Flying Disk
Rugby Union
Regional Sport Assemblies
Motorsports
YMCA
Football
Sailing

The Engagement and Development Process

Participants

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Guidance and resources

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	Phase One	Phase Two	Phase Three
Needs and Purpose	Understand industry viewpoints on sport governance in Australia and the role of the governance principles Develop an aligned vision for sport governance in Australia	Validate phase one findings across a broader audience Seek feedback and guidance on key elements of the evolution of the governance principles and the development of a governance framework	Develop solutions to address the problems identified in Phase One using the guidance provided in Phase Two Ensure relevance and applicability of proposed solutions to the industry
Engagement Design	Human centred design – involving the ‘end user’ perspective in the design Co-delivery in partnership with STARS Targeted at ‘industry’ – NSOs and SSOs	Scope for whole-of-sector and broad geographic engagement Interactive Balance quantitative and qualitative style questions	In-depth engagement in each of the specific areas of the proposed governance framework (Principles; Education, Support, and Resources; Evaluation and Assurance) Co-design and business-led—draw on the knowledge and experience of industry practitioners and experts
Engagement Implementation	Workshops (8) held in every state and territory capital open to NSO and SSO directors and CEOs and two workshops specifically for NSO directors and CEOs Delivered in March and April 2019	Used online jams—a combination of a tele-conference, online polling, and live results One online jam for STARS and Feds; Seven jams open to the whole-of-sector; three jams for NSO Directors; and three jams for SSO Directors Delivered in July and August 2019	Structured design labs using an iterative and guided approach Combination of people from STARS, Feds, NSO, SSO as well as other experts Three separate design labs targeted at each part of the framework Delivered in September and October 2019
Evaluation and Revision	Findings informing Phase Two included details on: Desire for Improved Governance Barriers to Good Governance Benefits of Evolved Principles Need for standardised and “tiered” resources	More education needed broadly and specifically within the principles Principles needed to be accessible to the whole-of-sector; not just for experienced directors Recognising a need for compliance, the principles primary purpose should be to help organisations	Targeted feedback on draft principles was used to develop the new structure and content Identified elements of the education, support, and resources part of the framework Development of a ‘continual improvement’ approach to evaluation and assurance Further engagement with experts for specific feedback on areas of the principles
Participants	153 individuals from 109 sport and recreation organisations (across 52 different sports)	Over 300 registrations across 70+ sports Minimum of 180 participants across 14 online jams	41 attendees at full-day design labs Follow-up consultation with six experts in specific areas of governance Pressure testing with select number of NSOs and all STARS

KEY SUPPORTING PARTNERS	PHASE ONE SPORTS REPRESENTED	PHASE TWO SPORTS REPRESENTED	PHASE THREE CONTRIBUTING INDIVIDUALS
WA Department of Local Government, Sport and Cultural Industries	AFL	Mountain Bike	AFL	Gridiron	Shooting	Andrew Dee, Volleyball Australia	Lisa Hasker, Vicsport
Sport and Recreation Victoria	Athletics	Netball	Aquatic	Gymnastics	Skate	Andrew Putt, Office of Sport NSW	Lisa Morisset, Mountain Biking Australia
Communities Tasmania - Sport and Recreation	Badminton	Disability Sport	Archery	Handball	Skipping	Ben Houston, Sailing Australia	Luke Carman, Qld Sport and Recreation
SA Office for Recreation, Sport and Racing	Baseball	Rugby League	Athletics	Hockey	Soccer	Caitlin Foxharding, Fencing Australia	Margot Foster, Talk the Talk
QLD Housing, Homelessness and Sport	Basketball	Paralympics	Badminton	Ice Racing	Softball	Catherine Clark, Shooting Australia	Maria Nordstrom, Basketball NSW
NT Sport and Active Recreation	Blind Sports	Pony Club	Baseball	Ice Skating	Special Olympics	Chris Rushton, Tenpin Bowling Australia	Mark McLatchey, Squash Australia
NSW Office of Sport	BMX	Cricket	Basketball	Judo	Sport Climbing	Craig Beed, Hockey NSW	Melanie Woosnam, Hockey Australia
ACT Treasury and Economic Development Directorate	Bowls	Rowing	Biathlon	Karting	Sport Inclusion Australia	Craig Carracher, Volleyball Australia	Mike McLaughlin, Squash Australia
Vicsport	Boxing	Surf Life Saving	Blind Sports	Lacrosse	Squash	Darren Simpson, Sport NSW	Ned Coten, Basketball Australia
SportWest	Calisthenics	Rugby Union	BMX	Leisure Networks	Surfing	David Bell, Diving Australia	Neil Dalrymple, Bowls Australia
Sport SA	Paddle	Sailing	Bocce	Surf Life Saving	Swimming	David Garnsey, Tennis NSW	Nicole Adamson, Gymnastics Australia
Sport NSW	Croquet	Softball	Bowling	Little Athletics	Table Tennis	David Shilbury, Deakin University	Paolina Hunt, Netball Australia
QSport	Cycling	Sport Inclusion	Bowls	Modern Pentathlon	Taekwondo	Denis Mowbray, Gryphon Management	Paula Devenny, Qld Sport and Recreation
	Deaf Sports	Squash	Calisthenics	Motorsport	Tennis	Emilia Skopal , Football Federation Australia	Peter Cummiskey, Qsport
	Diving	Surfing	Cricket	Mountain Bike	Tenpin	Fiona Jones, Vicsport	Rachel Waterhouse, Governance Institute of Australia
	Dragon Boat	Swimming	Croquet	Netball	Touch Football	Helen Nott, Paralympics Australia	Regina Weiss, ASADA
	Equestrian	Table Tennis	Curling	Olympic Winter Institute	Triathlon	Iain Roy, Royglo	Rick Hastie, Archery Australia
	Fencing	Tennis	Cycling	Orienteering	Underwater Rugby	John Mullins, Mullins Lawyers	Simon Neaverson, Governright
	Football	Tenpin Bowling	Darts	Paddle	Unisport	Karen Anderson, Fencing Qld	Sue Tymms, Sport and Recreation Victoria
	Golf	Touch Football	Deaf Sports	Paralympics	Soaring	Kate Davies, Cricket Qld	Tim Burke, Sport and Recreation Victoria
	Gymnastics	Triathlon	Disability Sport	Pony Club	Volleyball	Kate McGurk, Lander and Rogers	Tim Harradine, Triathlon Qld
	Hockey	Unisport	Diving	Riding for the Disabled	Water Polo	Kate Walker, ASADA	Troy Morgan, Qld Touch Football
	Ice Skating and Ice Sports	Volleyball	Equestrian	Rowing	ACHPER	Kirin Lindop, Athletics NSW	Wayne Druery, Surf Life Saving Australia
	Lacrosse	Water Polo	Fencing	Rugby League	Local Government	Liam Murphy, Calisthenics Victoria
	Little Athletics	Wrestling	Flying Disk	Rugby Union	Regional Sport Assemblies
	Motorsports	YMCA	Football	Sailing